If you’ve never booked a professional facial or skincare treatment before, you might be wondering what to expect. At Pear Beauty Spa, we want your experience to feel relaxing, welcoming, and completely stress-free from the moment you book your appointment.

This new client guide will walk you through everything you need to know before your first facial or spa treatment, including how to book, how to prepare, and what happens during your visit.

Step 1: Booking Your Appointment

Booking your first appointment at Pear Beauty Spa is simple.
You can:

• Book online: pearbeauty.ca
• Text the spa: (368) 997-7327

Online booking allows you to easily view available services and appointment times that fit your schedule. Many first-time guests start with a Customized Relaxing Facial, which allows your esthetician to assess your skin and recommend treatments tailored to your specific needs.

Step 2: Complete Your Client Forms Before Your Appointment

Before your appointment, you’ll receive client intake forms via email or text. These forms help us understand your:

• Skin concerns
• Current skincare routine
• Allergies or sensitivities
• Medications or health considerations

Please complete these forms before your appointment so we can focus on your treatment when you arrive. Being honest on these forms is important. Certain medications, active ingredients (like retinol), or skin conditions may affect which treatments are safe and effective for you.

Step 3: Arriving at Pear Beauty Spa

Pear Beauty Spa is a private, one-room spa, which creates a quiet and personalized experience for every client.

When you arrive:

• Check in by texting the spa when you arrive
• Or check in through Vagaro, the online booking system

This allows us to prepare the room and welcome you at the right time while maintaining a calm, private environment for every guest.

Step 4: Your Consultation

Every service at Pear Beauty Spa includes a personal consultation.

During this time we will discuss:

• Your skin goals
• Current skincare products
• Lifestyle factors that affect your skin
• Any concerns you want to address

This consultation helps ensure your treatment is customized specifically for your skin. Whether you’re concerned about acne, dryness, aging, sensitivity, or dull skin, we will tailor the treatment to support your skin’s needs.

Step 5: How to Prepare for Your Treatment

Preparing for your appointment is easy, but a few simple steps can help ensure the best results.

For Facials: Please arrive with a clean face if possible. While we will always cleanse your skin before your treatment, arriving without makeup allows us to begin treatments more efficiently.

For Lash Lift & Tint: Please arrive with clean lashes and no mascara. Avoid waterproof mascara for at least 24 hours before your appointment, as residue can affect the results of the treatment.

Other Helpful Tips

• Avoid new active skincare products right before your appointment (retinol, exfoliating acids, etc.)
• Let your esthetician know about recent sun exposure or sunburn
• If you’re unsure about anything, just ask! We’re happy to help.

Step 6: Relax and Enjoy Your Treatment

Once your consultation is complete, it’s time to relax.

Your facial may include:

• Deep cleansing
• Exfoliation
• Mask treatments
• Facial massage
• Targeted serums
• Hydration and skin protection

Your esthetician will ensure you feel comfortable throughout the treatment. Many first-time clients are surprised at how relaxing and therapeutic a professional facial can be.

Step 7: Aftercare and Home Care Advice

At the end of your appointment, you will receive an aftercare card with instructions (for some treatments) on how to care for your skin after your treatment.

This may include:

• When to resume active skincare ingredients
• Sun protection recommendations
• Hydration tips
• Product suggestions for maintaining results

Your esthetician may also recommend professional skincare products that support your skin between treatments.

Cancellation Policy

Pear Beauty Spa has a 48-hour cancellation policy. If you need to reschedule or cancel your appointment, please do so at least 48 hours in advance to avoid cancellation fees. This allows us to offer that appointment time to another client.

Ready To Book Your First Treatment?

Taking the first step toward healthier skin starts with a professional consultation and treatment. Whether you’re looking to improve acne, boost hydration, brighten your skin, or simply relax, we’re here to help you feel confident in your skin.

Book your first appointment today: Online at pearbeauty.ca or Text: (368) 997-7327

We look forward to welcoming you to Pear Beauty Spa.